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System Renewal Fee

The System Renewal Fee (SRF) covers support, maintenance, software updates and upgrades, and other services to help you focus exclusively on your mission set.


What's the value? World-class technical support. Complimentary software updates and upgrades. Lifetime guarantee of your Hard Tags. Unlimited data storage (non-video assets) with automated data backups and 24x7 access to your data. On your terms. That’s the value of the System Renewal Fee.

The SRF is invoiced 12-months after Go-Live. 

What’s included in our System Renewal Fee?



Technical support (Phone and Email)

Lifetime guarantee of your Hard Tags™

Software Updates

Software Upgrades (Command Cloud and Mobile Command)

Unlimited Data Storage (Non-Video)

Automated Data Backups

Unlimited User Creation and Management

Interface Support with Jail, Case, and Offender Management System

Complimentary Participation in Mobile Device Loaner Program

Accident Protection Warranty (3-Years) on SPARTAN

What’s the next step?

Continue your educational journey by visiting our Resources tab to read our blogs, watch our Warrior Success Stories, and free How-To videos or contact our Customer Success Team so that we can assist you.