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Technical Support

Your success is our success.  Let us know how we can help you.

For phone support, call us toll-free at (866) 382-6339, option 2.  You can also email us.

GUARDIAN RFID delivers world-class technical support by phone, email, or online.  When you need our assistance, we’re more than happy to help you.

Technical Support & Service

To submit a technical support case, please login to your GUARDIAN RFID OnDemand system. Go to Help > Submit a Case.  Alternatively, you can also email us or call us toll-free at (866) 382-6339, option 2.

Training

Ongoing or refresher training is a complimentary service to our customers.  You may login to GUARDIAN RFID OnDemand and go to Help > GUARDIAN RFID University to access training videos and other online resources.  You may also schedule WebEx online training at anytime.

Go Further with GUARDIAN RFID

Learn how the GUARDIAN RFID Corrections System can dramatically improve your defensibility, productivity, and compliance.  Schedule a live WebEx online demonstration, or Contact Us to learn more.

Contact Us
CORRECTIONAL RFID: Radio frequency identification (RFID) is a technology that can help corrections professionals work faster, smarter, and more defensibly. When combined with deep correctional expertise and best practices, jails, prisons, and juvenile detention facilities can achieve whole new levels of automation with real-time inmate management, inmate monitoring, and inmate tracking capabilities.  That’s why GUARDIAN RFID is the definitive leader in correctional RFID + mobile + cloud technologies; the only system exclusively endorsed by the National Sheriffs’ Association.

 

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